At Essence Competitions, we are committed to promoting responsible gaming. While our
platform focuses on prize competitions that may involve an element of skill, we recognise
the importance of ensuring a safe, fair, and controlled environment for all users. This policy
outlines our approach to responsible gaming in compliance with UK laws and regulations.
Our Commitment to Responsible Gaming
We are dedicated to creating a positive and responsible experience by:
• Encouraging fair play and transparency.
• Preventing excessive participation and financial harm.
• Protecting minors and vulnerable individuals.
• Providing support and resources to help users maintain control.
Age Restrictions
Our platform is strictly for users aged 18 and above. We employ age verification checks to
prevent underage access and take swift action against any breaches of this rule.
Self-Exclusion & Cooling-Off Periods
Users who feel they need a break can request self-exclusion for a set period or a cooling-off
period to temporarily suspend their account. To activate these features, users can contact
our support team at info@essencecompetitions.co.uk.
Responsible Gaming SupportTo help users maintain control, we can assist with:
• Deposit or spend limits upon request.
• Temporary account restrictions.
• Guidance on managing participation.
Recognising Problem Gaming
We encourage users to recognise signs of problem gaming, including:
• Participation interfering with work, education, or relationships.
• Using money intended for essential expenses.
• Feeling stressed or anxious about losses.
• Being unable to reduce or stop participation.
If you or someone you know is experiencing these signs, we recommend seeking
professional support from organisations such as:
• GamCare (www.gamcare.org.uk)
• BeGambleAware (www.begambleaware.org)
Protection of Minors
We actively work to prevent minors from accessing our services through age verification
measures and encourage parents or guardians to monitor internet use.
Fair Play & Ethical Conduct
We are committed to maintaining a fair environment by:
• Ensuring competitions are administered fairly and transparently.• Monitoring for fraudulent activity and misuse.
• Enforcing clear terms and conditions.
Contact & Support
If you need assistance regarding responsible gaming, please contact us at
info@essencecompetitions.co.uk. Our support team can provide guidance and implement
self-exclusion or cooling-off requests.
Policy Updates
We regularly review and update this policy to align with UK regulations and best practices.
By using our platform, you acknowledge and agree to this Responsible Gaming Policy.